IT Help


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Changing Your Password

As part of our ICT Security Policy, students are required to change their network password when they first login. This provides better security for you.

Students are recommended to set a Windows Complex Password, which should have the following attributes:

  • Minimum length of 8 characters
  • Contain at least one capital letter
  • Contain at least one symbol OR number
  • The same password should not be used again

Resetting Your Password

Whether you are on campus or offsite you can reset your password whenever you like.

To reset your password please click on the following link and follow the instructions.

Please note: you will need to know your current password to use the reset portal.

If you do not know your current password please do not hesitate to contact our ICT Service Desk on (03) 940 8800 or